What if a class didn't have a teacher? Better yet, what if in your job everyone did everyone else's job? Sounds like chaos, right? We've all been in projects where it seems that no one knows what's going on. Things aren't getting done, people are "still working on it" and everything is postponed until the … Continue reading Why project roles matter with clients
I've met a lot of people that build Websites. Some people are good at building websites and some are not so good. Others have a long and complicated process and at the other extreme, some just do the minimum. There is so much inconsistency, you start to wonder, should some of these people even be … Continue reading Just because you can build a website, doesn’t mean you should have a website business
The majority of responses I see in Facebook Groups and online forums in regards to client problems is very one sided and reactionary. "Fire them!" "Shut down their website!" "Send them to collections!" Not only is this a very "torch and pitchfork" type of response it makes you and our industry look uneducated and inexperienced. … Continue reading Getting comfortable with client confrontation. It’s not final.