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We have a rule in my house (another Wes’ism), “The first one to freak out has the floor.” What that means is, you can’t freak out that someone is freaking out. That rule is usually followed by The Holstee Manifesto’s, “All Emotions Are Beautiful.” Emotion is often very misunderstood and largely interpreted in the business world as a form of weakness. But emotion comes in many forms and the business owner screaming at an employee or back at a client, seems to be acceptable. My father was very emotional and it often came out as anger. He’s less expressive now, but for years I suppressed emotion fearing it would lead to anger. At times it did. I learned that was me just copying him and I could find other ways to express myself. Like I’ve said before (another Wes’ism) “It’s taken me 20 years to unlearn all the stuff my parents taught me.” Understanding the way I express my emotion and when I express my emotion, tends to be very strategic, even though I’m not consciously thinking that way. This step-back approach, takes practice, but really helps you from saying something stupid.