Getting comfortable with client confrontation. It’s not final.

The majority of responses I see in Facebook Groups and online forums in regards to client problems is very one sided and reactionary. "Fire them!" "Shut down their website!" "Send them to collections!" Not only is this a very "torch and pitchfork" type of response it makes you and our industry look uneducated and inexperienced. … Continue reading Getting comfortable with client confrontation. It’s not final.

WordCamp San Diego 2015 Services Business Track Speakers

Chis Lema just announced the Services Business Track Speakers for WordCamp San Diego 2015. I'm honored to be speaking about "Milestones & Delivery (Tough Conversations / Scope Creep)." One of the hardest things to do is to keep your project on track. I've always said, "Project Management is about making the right decision, at the … Continue reading WordCamp San Diego 2015 Services Business Track Speakers