https://youtu.be/5tJwfYjpVv8 Listen to this Audio Blog post here: Clients, more often than not, get a bad rap. We court them by extolling our value, our sincere interest in their business and offering free advice to gain their trust. The relationship blossoms and a professional partnership is born. It's very exciting in the beginning. Big wins … Continue reading Why Do We Fall Out Of Love With Our Clients?
The majority of responses I see in Facebook Groups and online forums in regards to client problems is very one sided and reactionary. "Fire them!" "Shut down their website!" "Send them to collections!" Not only is this a very "torch and pitchfork" type of response it makes you and our industry look uneducated and inexperienced. … Continue reading Getting comfortable with client confrontation. It’s not final.
When I first started building websites, all I wanted to do was tinker with code. I wanted to build the latest widget, get my hands dirty and show everyone what I could do. I was insatiable. I wanted to take everything apart and see how it worked. The more code I knew, the more valuable … Continue reading Your Web Dev Process is about Mastery