Why Do We Fall Out Of Love With Our Clients?

https://youtu.be/5tJwfYjpVv8 Listen to this Audio Blog post here: Clients, more often than not, get a bad rap. We court them by extolling our value, our sincere interest in their business and offering free advice to gain their trust. The relationship blossoms and a professional partnership is born. It's very exciting in the beginning. Big wins … Continue reading Why Do We Fall Out Of Love With Our Clients?

Getting comfortable with client confrontation. It’s not final.

The majority of responses I see in Facebook Groups and online forums in regards to client problems is very one sided and reactionary. "Fire them!" "Shut down their website!" "Send them to collections!" Not only is this a very "torch and pitchfork" type of response it makes you and our industry look uneducated and inexperienced. … Continue reading Getting comfortable with client confrontation. It’s not final.